The install folder needs to be deleted for security reasons before using WHMCS.
WHMCS\Exception\Application\InstallerExists: Application is up to date, but installer directory is still present in /srv/users/sellcloud1/apps/sellcloud/public/grid/vendor/whmcs/whmcs-foundation/lib/Utility/Bootstrap/Application.php:0
Stack trace:
#0 /srv/users/sellcloud1/apps/sellcloud/public/grid/init.php(0): WHMCS\Utility\Bootstrap\Application::verifyInstallerIsAbsent()
#1 /srv/users/sellcloud1/apps/sellcloud/public/grid/submitticket.php(0): unknown()
#2 {main}